Clare Bailey, one of the UK and Europe’s most sought-after retail expert speakers, has been appointed to the Board of Directors of the Institute of Sales Professionals (ISP). Known as The Retail Champion, Clare brings a wealth of experience and a passionate commitment to transforming the retail sector, making her a perfect fit for this prestigious role.
As a trailblazing entrepreneur, trusted media commentator, and consultant, Clare Bailey has spent over two decades reshaping the retail landscape. Her vast knowledge of the industry has made her the go-to expert for major broadcasters such as BBC News, BBC Breakfast, and Sky News. She has appeared on popular TV series, including Supermarkets of the ‘70s and ‘80s and Is It Really Worth It?, providing expert insights into consumer behaviour, retail trends, and the future of the high street.
“I am thrilled to be joining the Board of Directors at the Institute of Sales Professionals,” said Clare Bailey. “This is a fantastic opportunity to further my commitment to driving excellence and innovation in sales and retail. The ISP has an incredible reputation for setting high standards in the sales profession, and I am excited to collaborate with industry leaders to ensure that sales professionals continue to thrive in today’s fast-evolving market.”
Guy Lloyd, Director at ISP remarked, “We are thrilled to have Clare join the ISP Board. The UK’s retail sector employs over 2 million people in sales roles. Clare brings unparalleled understanding of retail sales that will help the Institute to advance and promote sales excellence in this vital sector of the economy.“
Clare’s appointment comes at a pivotal time, as the retail sector faces new challenges and opportunities in the wake of the COVID-19 pandemic. During the crisis, Clare was a trusted voice, providing live updates and forecasts on the future of retail to 1000’s of retailers, helping them reimagine their business and embrace digital transformation. She continues to lead conversations around the industry’s recovery, shifting consumer behaviours, and the role of technology in transforming the retail experience.
With a career that spans senior roles at global brands like Marks & Spencer, Dixons, and Argos, as well as consulting for major industry players such as SAP, SumUp, and Amazon, Clare has a deep understanding of the complexities of the retail world. She now runs her own consultancy, The Retail Champion, helping businesses of all sizes navigate the evolving retail landscape.
As a best-selling author of The Retail Champion: 10 Steps to Retail Success and How to Sell to Retail, Clare’s books have become essential resources for retailers looking to scale their businesses. Her expertise is also in high demand as a keynote speaker, masterclass creator, and corporate trainer. Clare has worked with leading organisations such as Barclaycard, AXA, O2 Priority Moments, and Compare the Market, delivering actionable insights and inspiring audiences to tackle retail challenges with confidence.
“Clare’s unique combination of corporate expertise, entrepreneurial spirit, and passion for supporting small businesses makes her an invaluable asset to the ISP Board,” said an ISP spokesperson. “Her deep commitment to advancing the sales profession, paired with her advocacy for ethical, customer-centric retail practices, aligns perfectly with the ISP’s mission to raise the standard of sales across industries.”
Clare’s dedication to the retail sector extends beyond consultancy and speaking engagements. She is a strong advocate for high streets and small businesses, and works closely with organisations like the Retail Trust and the Institute of Place Management to support the future of local retail communities. Additionally, Clare is involved with the Federation of Small Businesses, championing the needs of smaller retailers and entrepreneurs.
Her appointment to the ISP board represents an exciting new chapter in her ongoing efforts to shape the future of retail and sales. Clare is poised to play a key role in fostering collaboration, promoting ethical sales practices, and supporting the professional development of sales professionals across the globe.
For further information please contact Clare Bailey:
champion@retailchampion.co.uk
https://www.retailchampion.co.uk/